Professional Writing
| Well written professional documents must effectively communicate meaning and institutional authority appropriate to the intended audience. The samples listed below illustrate my writing style across a variety of projects, from professional research to training documents designed for a non-professional audience. Links are provided to each document. Please use the Writing link on the left or your browser's Back button to return to this page. |
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Management Research |
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Emerging economic, technological and political pressures have led to increasing demands for institutional accountability; specifically, for some way of quantifying and justifying the resources a community must invest to maintain a viable library. As a result, library administrators are increasingly challenged to demonstrate the value of library services. Strategic planning requires knowing the needs and meeting the expectations of today's library users. The Association of Research Libraries (ARL) LibQUAL+™ Spring 2004 Survey is an example of tools being developed to assess user needs and expectations. Standardized needs assessments like LibQUAL™ are necessary to avoid what Hiller (1998) calls “assumicide,” where institutional decisions are based on managers’ assumptions, rather than on hard data. I participated in planning and deploying the LibQUAL+™ instrument at the University of Puget Sound and used the results as the basis for this reasearch paper. Use the Writing link on the left or your browser's Back button to return to this page. |
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Management Documents |
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| My writing experience includes procedural assessments, requests for proposals, performance evaluations, and statistical reports.This case study is an excerpt from a procedural assessment. Use the Writing link on the left or your browser's Back button to return to this page. | |||
Training Documents | |||
Libraries have undergone rapid development
in the recent past.These documents are examples of training materials I created
to support staff members' adoption of the new technology. The Writing link on the left or your browser's Back button will return you to this page.
Team Discussion on Sharepoint : How to get in on the conversation |
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