Management

 

Management is doing things right;
leadership is doing the right thing.” 
                                  Peter Drucker

I believe management and leadership are a continuum. I practice both every day. Managers change circumstances. The right tool, the critical piece of equipment, any resource needed to do the job is made available when needed. The manager makes it possible to carry on and do whatever it is we do. Leaders make it possible for us to see beyond what we are doing, to see what we could be doing, what really needs to be done. Where managers get the job done, leaders redefine the job.  Managers set the pace and maintain momentum. Leaders chart the course and change direction by changing minds and hearts.

A manager is a team builder with responsibilities to the team and to the greater organization. Responsibilities to the organization include honesty, loyalty, and being knowledgeable of the organization’s goals, expectations, and rules. As a manager, I strive to communicate those goals, expectations and rules to contributing members of teams I supervise in ways that engender cooperative behaviors. Philosophically, I favor a management style that is transparent, participative, and cooperative.

 

Polaris Database Manager

 

My responsibilites as the Polaris database manager include overseeing patron notification processing, writing ad hoc reports as requested by other managers, statistical data analysis, learning and disseminating information about upgrades and new procedures, and conducting research to support administrative goals.

 

UMS Site Manager

 
  I coordinate management of patron accounts in collection between Unique Management Services and Yakima Valley Libraries. These responsibilities include managing the Bankruptcy Court Online account and meeting with patrons.
 

Interlibrary Loan/Holds Department Manager

  I supervise staff, oversee department workflow, and manage the account with our printing vendor. I stay informed on emerging protocols and software that will shape the future of service delivery systems. I also develop statistical reports and process analyses on an ongoing basis.
     
     
 
Terry Walker, MLIS   |   PO Box 1746   |   Yakima, WA 98907